About Us, Ordering, Shipping & Pricing

• About Us
• Ordering
• Shipping
• Pricing

Snowgum Wodonga

161 High Street
Wodonga VIC 3690
Phone: 02 6056 6605 - International: +61 2 6056 6605  
Fax: 02 6056 2395 - - International: +61 2 6056 2395 
Skype: snowgum.wodonga

Toll Free in Australia: 1300 858 667

Email: wodonga@snowgum.com.au

Along with the usual core lines of all Snowgum stores, Snowgum Wodonga is a specialist cross country ski store. Hence Cross Country Skier being a separate ski website to Snowgum Australia.

Snowgum Wodonga (formerly Mountain Sports Wodonga) have operated a specialist outdoor equipment and XC Ski store since 1978. Winners of the prestigious SNOW SPORTS RETAILER OF THE YEAR AWARD 1997, Snowgum Wodonga are respected as leaders in Cross Country ski equipment and advice. Their rich XC ski heritage is well recognised throughout the ski community.

Snowgum Wodonga's success is due to the experience of our excellent team. The Cranage Family own and manage the store and have a rich history of Cross Country ski expertise. Bob is a qualified Cross Country Ski Instructor and Australian Coaching council XC Ski Level 3 Coach. He recently received the Order of Australia Medal in recognition of his contribution to the ski community. Peter, the store manager has competed internationally for Australia at the World Senior and Junior Cross Country Championships and on the Cross Country World Cup circuit.

Snowgum Wodonga offers full ski workshop services, providing a range of repairs, tuning and wax jobs for recreational cross country skis through to race, backcountry and telemark skis and snowboards. Cross country, race and backcountry ski gear is also available for hire.

Ordering:

We do not operate a shopping cart/payment gate way facility. We like to establish relationships with our customers so we are better able to understand your needs and offer products that are the best fit for you to help you achieve your goals.

If you would like to make a purchase please contact the store by filling in the enquiry form at the bottom of each product page. Alternatively you can call us on our Toll Free number 1300 858 667 from within Australia during business hours and we can process your credit card details over the phone.

Direct Debit can be arranged for Australian customers, please contact us for details.

For international orders the safest option for providing your card details after filling in the enquiry form and discussing your needs with us is to contact the store on the Phone: +61 2 6056 6605 or Fax + 61 2 6056 2395, alternatively we are on Skype: snowgum.wodonga and can be contacted this way.

Shipping

We will ship within Australia via Star Track Express for any items over a metre in length eg. Skis and poles. Otherwise we will send via Australia Post with Express postage available on request.

International customers please be aware that shipping skis and poles either to Europe or the US is incredibly expensive, we are still trying to source a cost effective method of doing this, we will advise rates when we find a suitable option. All other purchases will be sent via Australia Post Air Mail Service. Please contact us for weight and postage costs. Also see the link below to the Australia Post shipping calculator to give you a rough guide of costs and approximate arrival times.

http://www1.auspost.com.au/pac/int_parcel.asp

Please see the link below for approximate currency conversions if you are unsure of how our pricing converts:

http://www.x-rates.com/calculator.html

Pricing

Australian purchasers incur a Goods and Services Tax (GST) of 10%. International customers will be exempt provided the goods are exported from Australia. All prices quoted are in AUD and are GST inclusive.

For customers outside Australia to calculate the GST included in the pricing divide by 11.
Please Note. Shipping and Postage is not GST exempt.